At Energia, your satisfaction is our number one priority. If you are not satisfied with your purchase, we offer a 30-day return policy. We will gladly attempt to remedy any concern you may have with a replacement item of similar value or offering you a refund.
To receive a refund, all returns must be approved by our Customer Service Team with an authorized return number.
Return shipping fees will be paid by the original purchaser. · Only products purchased at energiacreamer.com will be eligible for a refund. Purchases made on other sites will follow the return policy set forth by those websites (it’s at their discretion). · Proof of purchase or order details such as order number and date may be required.
Additional shipping fees may not be refundable.
Any refund requests outside of this policy will be handled at the discretion of our Customer Service Team.